Social Media Policy for Psychological Resources
Please read this document to understand how Psychological Resources conducts itself in regard to social media.
Psychological Resources does not accept friend or contact requests from current or former clients on any social networking site. We feel adding clients on any social networking site may compromise confidentiality and privacy.
Please do not use mobile phone text messaging or messaging on social networking sites such as Twitter, Facebook or LinkedIn to contact Psychological Resources. These sites are not secure and messages may not be read in a timely manner. Please do not use Wall postings or other means of engaging with Psychological Resources in public online if you already have an established client/therapist relationship. Engaging in public online could compromise confidentiality and could create the possibility such exchanges become part of your medical record and would need to be documented and archived.
If you need to contact Psychological Resources between therapy sessions, the best way to do so is by phone.
Psychological Resources requests you use email only in certain circumstances, specifically discussed and agreed upon between therapist and client. Please do not send email with content related to your therapy. Email is not completely secure or confidential. If you choose to communicate via email, be aware all emails are retained in the logs of your Internet service providers. While it is unlikely, emails are available to be read by the system administrator of the Internet service provider. Please also be aware emails your therapist receives from you and responses sent to you by your therapist become part of your record.
Use of Search Engines
Psychological Resources does not use search engines to search for clients as part of regular business. In very exceptional times of crisis, if a client has not been in touch with Psychological Resources through their usual means and there is reason to suspect a client is in danger, there might be an instance in which a search engine might be used to find a client, or someone to check on a client, in order to ensure their welfare. If so, this would be documented and discussed with the client at the next session.
Business Review Sites
You might find Psychological Resources on sites such as Yelp, Healthgrades, Bing or other business listings. Some of these sites include forums in which users rate their providers and add reviews. Many of these sites comb search engines for business listings and automatically add listings regardless of whether the business has added itself to the site. If you find Psychological Resources listed on any of these sites, it is not a request for any type of rating or endorsement from you as a client.
You can express yourself on any website any way you wish, but due to confidentiality, Psychological Resources cannot respond to any review whether it is positive or negative. If you do choose to write something on a business review website, please keep in mind you may be sharing personally revealing information in a public forum.
If you have any questions about any of these policies, please direct them to your therapist so you can discuss them.